Below are just a few of the many thank you letters we have received.
Our goal is to keep our customers coming back for many years to come. Most of our work comes from word of mouth and a satisfied customer are our best advertisement.
Yesterday afternoon Paul replaced my gutters. Thank you for a professional and no-hassle experience with C & C. It is appreciated when someone comes and does a great job efficiently and courteously. Every suggestion I had, Paul responded to and did immediately. Again thank you for your efforts in this matter. Bruce who initially came out was also professional and courteous.
Allen and Roseann Siegel
Thank you for a job well done. Dennis was great. He was both knowledgeable and reliable;
Always available to hear my concerns. The few things I was unhappy with he corrected to my satisfaction in a timely manner.
I’m writing about the work C&C did in putting a new roof on our family home at 1202 Meissen Court (Willowmere) in Upper Dublin Township near Ambler, PA. This letter is to thank C&C’s management and especially our site supervisors and workers for a job very well done.
C&C’s arrival was timely and early, and your people worked steadily and efficiently, sometimes well into the darkness.The job site was always clean and not unsightly. And you cleaned up the entire site before final departure. You used the best material in your work, including copper flashings and gutters,and replaced old vent boxes with new ones.All-in-all, C&C’s work was thorough and professionally done, with no shortcuts taken.
We are very grateful!
Just a quick note to say “Thank You”. I am so very pleased with the service and quality I received from C&C Roofing.I will recommend you to all my friends & Family.
Thanks for a job well done.My new bow window turned out better than I expected.
Joe did a great job installing the window.
Dennis was helpful in explaining the window’s features and answering my questions.
Job well done! You did a wonderful job. I am very satisfied. Keep up the good work.
Tell your workers for the roof and the gutters men, a job well done.
Thank You Again,
Christian G Mouday
Dear Mr. Selleck:
I would like you to know how pleased I am with the performance of C&C Family Roofing.
From my initial contact to the completion of the job my satisfaction is due to the professionalism of Tom and the crew who replaced my roof.
Replacing the roof on my home was a big deal to me as it is to most homeowners, but after interviewing three additional roofing companies (and hearing many horror stories from people I know), my decision to go with C&C Family roofing can be credited to Tom as his knowledge and expertise was an important factor. From his presentation and taking time to clearly explain the job quote and answer my questions and concerns provided me with the confidence to go with C&C Family Roofing.
In Addition, your courteous, well-trained crew should be commended. Their diligence and skill was exceptional as they worked in synchronization like a well oiled machine. From ripping off the old roof, replacing any damaged wood and installing the new roof they didn’t miss a beat. And their final debris clean up was superior and well coordinated.
I am pleased to say I was very impressed and satisfied with the performance of the crew, the roof and the follow-up phone call from Tom. These combined elements confirmed C&C Family Roofing was clearly the right choice for me. The professionalism, quality and work performance I experienced clearly reflects the “mission statement” of C&C Family Roofing.
Recently your firm provided a new roof at the subject location. We wish to take this opportunity to compliment you on the highly professional attitude and quality of workmanship regarding this installation.
Your crew was efficient, careful, courteous, and generally first-rate.
We certainly will recommend your company whenever we are aware of a new roof requirement.
Thank you, and we are,
INDUSTRIAL FLOOR CORPORATION
Fred J Coccagna, Jr.
Thanks for all your instructions before the roof was replaced; it certainly made
the process painless. At this writing it appears as if everything is in good working order,
and the clean up was very nicely done.
Thanks for your attention to detail.
I’m writing to say how satisfied I am with the job your staff did. It started with our meeting with Dennis Kotyk. We met with people from 3 other firms and Dennis was by far the best. The low was a person who came out, looked at the house and gave a $ figure and was gone. The others all did a good job, but none took the time to go into the detail that Dennis did in explaining what was going to be done, what steps any quality roofer would do, and a few little extras that he would do. We really felt that he was there to help us and advise, never to push us in a particular direction.
After we signed the contract we half expected things to change (the old “Promise them anything to get the contract”). We were pleasantly surprised when he was so agreeable to work with us in setting up a date to do the work. Then, since they were going to do the work on a Friday, I was afraid if they used a dumpster, it would sit in my driveway all weekend. He said, because of my concern, he would use a dump truck.
The day the work was being done he called before they started and afterward. I could not have asked for more. If all of your estimators are this good, you are very fortunate.
The crew that came out was all very hard working and seemed very considerate to my property. Again I can’t think of anything they could have done better. The crew chief seemed to anticipate the few concerns I had and quickly was able to allay them. The cleanup went well and I haven’t seen any problems as a result of them having been here. The crew chief was another asset you have.
I found your company by going on the GAF web site and reading some reviews, plus your standing with GAF. How can I add to these reviews?
Pleasure doing business with you,
Mark and I wish to tell you how pleased we are with your men. Jeff Alberts as salesman was courteous , precise, and involved in the sale through the end. Mario and the men who worked for him were not only extremely qualified, but kind and caring. They went far and above just their job. Our house is very complicated and difficult, and they did an outstanding job – it looks beautiful.
Mark & Kathy Taylor
It looks like the job is winding down. I know that Mark thinks they will finish today. And I know from experience that people are all too willing to express their complaints but reluctant to express their pleasure.
Starting with the first time we met you, Mindy and I have been impressed with the professionalism and honesty of our encounter. Beginning with the roofing team, and I wish I could remember their names, were the best. They were efficient, pleasant, professional and courteous. Their workmanship was top notch including the clean up. The siding team, Mark and Roman, have been equally superb especially their attention to detail, their clean up every night and the timeliness of deliveries so they did not miss a beat. They have actually been fun to have around. We want to thank everyone at C & C Roofing and Siding for making this difficult roofing and siding job as pleasant an experience as it has been.
Jim and Melinda Blue
Your company had a crew of workers at the Richards home 1202 Meissen Court, Ambler PA during the period week of 11/17 through 11/2/08.
Your crew was putting on a new roof at the above address and I live next door at 1201 Meissen Court. Obviously, there is no way to put a new roof on one townhouse without creating some disturbance and mess for the properties adjacent. I expected this.
When I returned home on 11/18/08, I decided to rake some of my leaves.Though did see some debris from the house next door, the men were still busy working and I had no real concern for the sticks and other stuff that was included with my leaves. A man who I assume was the supervisor came over and seemed concerned that I was cleaning up the yard. He mentioned to me that they would clean everything up when they were finished. That was very nice of him and I assured him it was the leaves I was after and that I assumed that they would clean up the yard when they were done.
On 11/19/08 when I arrived home the crew was packing up and I suppose it was their last day working. What I didn’t notice until later was what an unbelievable job they did cleaning my property. I had to say that it looked better after they left than when they arrived. They cleaned the gutters and I really didn’t expect them to as I didn’t see any debris in them other than leaves. I’ve never seen the patio look so clean and I’m usually out there schlepping every other day. The problem is I didn’t really see what an outstanding job they did until after they had left. Because they appear to be finished the job next door. I would like to give them a little bonus. I was thinking $100.00 to divide amongst
I don’t know how many were working. If you could have someone stop by – I feel bad that I didn’t catch them before they left. My house is up for sale and every little bit of eye appeal helps.
Thank you so very much for providing me with a first-class roof. The workmanship is exceptional! It was actually a pleasure to make the payments.
Jeff Albert and his crew were simply wonderful. Jeff went out of his way to explain just what was needed. No questions were left unanswered.
The crew was courteous, diligent and a delight to have for the day. They cleaned up every scrap of waste and didn’t harm a single plant in the gardens.
My son,Tom who is a general contractor from Loveland, Colorado and who was working on the porch said that your employees were the best roofers he has ever worked with.
Again, my thanks and deep appreciation. I have already started recommending your company to everyone I know who might need a new roof.
Very truly yours,
Mary Lou C. Chianese
Joe Fay & Team you did a GREAT JOB on the new roof at my house.
It looks GREAT!!
Joe Riviello III
This is the 3rd job Tom and his crews have done for me. He is wonderful and needs to be commended. His crew does wonderful work.
Your crew finished our new roof on Saturday and I just wanted to let you know what a great job they did. The crew was very considerate, professional and clean. I greatly appreciate the job your company did for us and will not hesitate to recommend your company to any of our neighbors and friends who need to have a new roof installed. The fact that the dumpster was removed so promptly was an added bonus – congratulations for a job well done and a satisfied customer.
Your service was outstanding personal repose excellent, and your workers very good.
We will speak very highly of you and will recommend your services.
Thank you for a job well done.
Mr. and Mrs. Miller
I wanted you to know how much my wife and I were impressed by the fine work you did. Bart Sparango was a great salesman, not too pushy and very informative and personable. Your crew did a fine job in record time. The roof looks great and the site was cleaned of all debris. My neighbor, Jack Wertan, recommended you to us and I am sure glad he did. We will be certain to recommend your company to our friends and family.
William and Nancy Gotwals
We recently put new siding on our home and we hired C&C to perform the work. I am corresponding with you to let you know how happy we are with the results and with our overall experience with C&C.
Chris was our contact at C&C and was responsible for the entire job, from the estimate through completion. We met with several siding contractors before deciding to hire C&C. The primary reason we chose C&C over the other contractors was a result of Chris’ professionalism, knowledge of the product and scope of work, and his willingness to listen to our ideas and give his opinion of the best options available for our particular needs.
As you know, changes to original renovation plans or last-minute decisions are inevitable. Chris was always available to us by cell phone whenever we had a question or needed to speak with him. He went out of his way to make the process go smoothly and the results of our project speak to the quality of his work and commitment to making the customer happy.
Chris is an excellent representative of your organization and I am sure that he is a contributing factor to the success of C&C. Our experience with C&C had been one of the most positive of any we’ve had during the on-going renovations to our home.
Phil and Jennifer Field
It’s been a pleasure to work with Dennis over the years!
We are thrilled with our new roof! The crew chief Wilson, & all the guys were professional and extremely hard working.
So glad we chose C & C
We are very pleased with the quality and look of our roof. The workers acted professionally and with knowledge. Our thanks for them coming back so quickly to do the clean up.
Tom, it was a pleasure working with you. I’m sure you won’t miss my many phone calls that you answered fully. And you provided the assurance that the job would be completed professionally, which it was.
Respectfully submitted with appreciation ,
Your team, headed by Dennis, left here after dark! They worked very hard all day and our finished roof looks fabulous. We are thrilled to be showcasing a new color line of GAF shingles in the North East. A photographer from GAF is expected here on Wednesday. Thank you to your company, team and Chris for his coordinating efforts. This is a great credit to your company that your workmanship will be shown in future GAF brochures/websites. I will be putting an “A” review on Angie’s list and will share our great experience with your company with our friends and neighbors.
Best Regards, Kathy and Rich Castagna
It Isn’t often I write a company that I do business with unless it is a complaint; this however is not the case. I just wanted to let you know how pleased I am with C&C. You thoroughly explained your estimate and any addition charger that would be incurred for wood replacement. You promptly returned my phone calls and answered any questions in detail.
Since the weather was so bad this past month I really didn’t expect to have any roof completed until after the the holidays but you took advantage of every window of favorable weather conditions and completed the job. My compliments to your crews, they did a fantastic job on the roof as well as the aluminum, vinyl work and gutters and took care of my property as if it was their own and cleaned up every bit of debris. The house looks great; the charcoal shingles with the existing gray siding give this house a whole new look. I would encourage customers to go to your website and the GAF site and use the shingle selector to view shingle and siding colors. The real test though was this past weekend with high winds and rain, no leaks and no lost shingles. Had my old roof still been on it would probably be strewn all over my yard an I’d have puddles in my attic. Great timing!
As with any major home improvement I felt it was wise to get several comparison estimates and make a logical decision. Your estimate was by far the lowest and you were able to complete the job soonest. I also felt more at ease with you than with the other estimators; you arrived on time and didn’t waste my time sitting around for half a day. Again you thoroughly examined the roof explained and went over each item line by line. Above all you didn’t rush me or give me some sales pitch or offer to close the deal. I am enclosing the other estimates I received for the work, same GAF shingles, same roof, same installation, same aluminum, vinl soffit and fascia work and same gutters. I’m sure you will be shocked and and amazed in the disparity of the estimates. Yours is substantially less, not by a $100.00 or so but by several thousand difference.
Should you be requested for a referral please feel free to contact me. I would heartily refer your company to others. I’ve had several neighbors compliment the roof job and ask who did the roof prior to you placing the sign in the yard. A close friend of mine (Dennis A.) who lives down the street several blocks will definitely be calling you next year to have his roof replaced by C&C. Should I ever decide to change my siding or windows I will give you a call.
Thanks Jeff Foster
Please Note we have many more thank you letters on file at our office.